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UPDATE: We are open 9am-6:30pm M-F in Woodstock, and 9am-6pm in Norwich. Both locations are open 9am-5pm on Saturday. We are doing delivery and pick. You can also TEXT your order to the store at (519) 290-5100. Thank you to our local community for the support! Let's #STAYSAFE :)
UPDATE HOURS: 9am-6:30pm M-F in Woodstock, and 9am-6pm in Norwich and 9am-5pm on Saturday for both. We are doing delivery and pick. TEXT your order to (519) 290-5100. Thank you to our local community for the support! Let's #STAYSAFE :)

Shipping/Returns

Shipping

FREE shipping on orders of $70 CAD or more (before taxes and shipping) in Canada excluding remote locations.  If extra shipping charges apply to your order, we will contact before processing, and you will have the option to cancel your order.

All orders require 1-3 business days for us to process.

Returns

Our goal at Inside U is to ensure that you are provided with the best shopping experience possible. We accept returns of unopened products up to 30 days after the date of purchase.

If you would like to make a return, please email info@insideu.ca with your Invoice Number, the item(s) that you would like to return, and the reason for the return.  We will contact you as soon as possible to process the return, and organize shipping back to Inside U. In most cases you will be required to pay for return freight charges.